Terms & Privacy Policy
Last Updated: October 2nd 2025
Claryon (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, share, and protect information when you use our AI assistant and related services.
1. Information We Collect
We may collect the following categories of information:
Account Information:
Name, email address, organization, and login credentials.
Service Integrations:
Data provided through integrations with third-party platforms such as Slack, Jira, or other IT collaboration tools.
Content Data:
Text, messages, voice recordings, and other content you input when interacting with Claryon.
Technical Data:
Device identifiers, IP addresses, browser type, operating system, and usage logs.
Cookies & Tracking Data:
Information collected via cookies or similar technologies when using our website or web-based services.
2. How We Use Your Information
We process your information to:
Deliver and improve our AI assistant services.
Enable integrations with third-party platforms.
Personalize user experience and optimize system performance.
Provide customer support and respond to inquiries.
Monitor and ensure security, detect fraud, and prevent misuse.
Comply with legal obligations and regulatory requirements.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, we rely on the following legal bases:
Consent – where you have given explicit permission.
Contractual necessity – where processing is required to provide our services.
Legitimate interests – such as improving services and ensuring security.
Legal obligations – compliance with applicable laws.
4. Data Sharing & Disclosure
We may share personal data with:
Service Providers:
Third parties that help us operate, including hosting, analytics, and customer support providers.
Integration Partners:
Platforms like Slack, Jira, and others, to enable Claryon’s functionality.
Legal Authorities:
If required by law, regulation, or legal process.
Business Transfers:
In case of mergers, acquisitions, or restructuring.
We do not sell your personal information.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Data that is no longer required will be securely deleted or anonymized.
6. International Data Transfers
Claryon may transfer and store data in countries outside your place of residence, including the United States and the European Union. We implement safeguards such as Standard Contractual Clauses to ensure your data remains protected.
7. User Rights
Depending on your location, you may have the following rights:
Access & Portability: Obtain a copy of the data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal information.
Restriction & Objection: Limit or object to certain processing activities.
Withdraw Consent: Revoke consent where processing is based on consent.
For California residents, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal data.
8. Security
We use appropriate organizational, technical, and administrative measures to protect your data against unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
9. Cookies & Tracking
Our website and services may use cookies and similar technologies to improve functionality, enhance security, and analyze usage. You can manage cookie preferences through your browser settings.
10. Children’s Privacy
Claryon is not intended for children under 16, and we do not knowingly collect personal data from them. If we become aware of such data collection, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated by posting the updated policy on our website and adjusting the “Last Updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Data Protection Officer (DPO)
Claryon Privacy Team
Email: team@claryon.ai
Address: Ukraine, Lviv, Zigzaga 5